Cancelling an Order
How can I cancel an order?
You can cancel your order within 1 hour of placing it through the confirmation email. Scroll down in the email to the section “Changed your mind?” and follow the instructions.
If more than 60 minutes have passed, please send an email to info@glytzelimited.store, and we’ll be happy to assist you with an alternative solution.
I accidentally canceled my order. Can I reinstate it?
Unfortunately, we cannot reactivate a canceled order. If you still want to receive your items, please place a new order through our website.
Need help or have questions?
Contact us at info@glytzelimited.store—we’re here to assist you!
I canceled my order but am unsure if it was successful. Can you confirm the cancellation?
When you cancel your order using the link in your confirmation email, you will receive a separate cancellation confirmation email.
If you haven’t received this email, please contact us at info@glytzelimited.store and include your original order number (#). We will check the cancellation status for you.
I don’t see the option to cancel myself! How can I cancel my order?
If your order includes certain items, such as a gift card, you may not have the option to cancel directly. In this case, please send an email to info@glytzelimited.store as soon as possible. Include your order number (#) and let us know that you wish to cancel or modify your order. We’ll be happy to assist you!
Contact Information – GLYTZE LIMITED
📍 Company Address:
Rm 4, 16/F, Ho King Comm, Centre, 2-16 Fayuen Street, Mong Kok, Hong Kong, HK, HK 000000, HK
📧 Email: info@glytzelimited.store
For any inquiries, assistance, or support, feel free to contact us via email. We will respond as soon as possible